Improve service levels
Reduce truck rolls
Increase upsell
Easy device onboarding
Intuitive self-install & registration, automated processes
Flexible configuration management
Match to service subscriptions, CPE type, location, etc.
Real-time support
Click-to-fix resolution of connection & performance issues
Real-time visibility into status of connected devices
Policy-driven firmware management
Batch mode schedule and fault controls
Remote connectivity
Real-time access to connected devices
Service analytics
Monitor/improve customer service metrics